Category: Copiers and Printers

Saving Money on Color Printing

The Worst Printing Crimes – Are They Happening in Your Office?happy-printer sm

Little do most people know about the unspeakable printing crimes that are committed on a daily basis in offices around the globe.

Need some evidence?

Despite everybody seeming to strive for a paperless office, the research and advisory company GARTNER says the amount of paper produced by the average company is actually growing annually at a rate of 25% – far from a trivial offence! Here are the five big printing crimes your company might be committing this very second.

Is Your Company Spending Too Much On Color Printouts?

Color Printing

Is Your Company Committing This Crime

Before pulling the trigger on the mouse, you should ask yourself: Is this exciting Excel spreadsheet really worth using color tonor?

Preventing Unnecessary Color Printing

To  prevent this type of criminal squander, you can define print profiles, or even restrict specific user profiles to print in black and white only. Also to further save, always print everything except the proof and final in draft mode. Don’t forget about software options too – shrink to fit to save that last orphan line from being an extra page.

Saving Money on Color Printing

And by acquiring the right devices and automatically redirecting certain kinds of documents to the most suitable for the job at hand, you can lower the costs of any MUST HAVE color printout.

attrib. Kyocera Blog


Kyocera Solutions – Multifunctional Digital Color Systems Troubleshooting Guide


This is why Carbon Copy has chosen Kyocera as their equipment partner. Kyocera named and awarded Carbon Copy as:

  • Authorized Copystar (a Division of Kyocera) Dealer.
  • “Elite” Dealer four times in the five years.
  • Total Solution Provider status.
  • Service Solution Provider status.

Office Equipment For the Future

Carbon Copy Inc. is a 25 year provider of commercial grade multi-function office technology devices that print, scan, fax & copy economically and we help our customers to be more efficient while lowering operating costs.

Copiers, Printers, Sales and Service

We sell and service the equipment, provide network services and support with consumables and other supplies. Printers large and small – copiers and multi-function equipment – scanners, fax machines, wide format & specialty units…whatever your need, chances are we have it or can get it for you! And, if you have old printers in mothballs you’d like repaired and returned to service, our Full Line Expert Printer Repair service is what you need. Staffed by the best printer technicians in this part of the country with a full parts warehouse to draw from, Carbon Copy Inc. will tackle your situation and earn your business until the end of time!

1-800-626-3166 – Call Mark

How to Prevent a Document Feeder Paper Jam?

How To PREVENT A Document Feeder Paper Jam?happy-printer sm

The idea of a document feeder is undeniably attractive. Slip your stack of papers in and it seamlessly feeds the individual sheets in one-by-one creating an exact copy or copies all nicely collated. Gone are the days of placing one sheet at a time on the glass.

Until your document mis-feeds. This is most likely a user error. If your printer is properly maintained it should work seamlessly.

Preventing a Document Feeder Paper Jam

As we discussed in the last blog, clearing a paper jam in the automatic document feeder is relatively easy. The most important part is PREVENTION.

What condition is your original document?

Do You Have?paper curls

  1. Staple holes?
  2. Drill holes?
  3. Curled edges?
  4. Creases?
  5. Sticky Notes?
  6. Staples?
  7. Paper Clips?
  8. Photo Paper?
  9. Wrinkled?
  10. Folded?
  11. Damaged?
  12. Overloaded Document Feeder Tray?
  13. Same Type and Size of Paper in the Document Feeder Tray?

A short video shows you how to PREVENT a document feeder paper jam – Mark Scott from Carbon Copy.

FAN: If you load any type of drilled or stapled paper, to aid in sheet separation and to prevent jams, fan the reams before loading into the tray. Watch the short video to show you the tip on fanning.

PAPER:Always store your paper in a cool, dry place. If any moisture gets into the paper, it is likely to cause it to collect dirt and stick together – meaning multiple sheets of paper can accidentally get fed through the machine, causing jams.

Standard-weight paper of 20 pounds is more jam-resistant –  mid-weight paper of 22-24 pounds slightly less jam-resistant.

NO CURLS: When you add paper to your machine, ensure that the paper is not curled, wrinkled or creased, and is all aligned, using the movable guides within the paper tray.

LOAD CAREFULLY: Do not overload the paper trays. There are usually guides within the tray, with a ‘fill to’ line for guidance.

KEEP IT CLEAN: Use a soft cloth and regular glass cleaner on the glass service.

DO NOT TOUCH: Never open the paper tray while printing is in process – this will disrupt the print job and is likely to lead to mis-feeds and paper jams.

If your machine continues to jam or you can’t clear the jam, call Mark Scott at Carbon Copy, Inc. 1-800-626-3166.

 


 

 

Kyocera Document Solutions – Multifunctional Digital Color Systems Troubleshooting Guide


This is why Carbon Copy has chosen Kyocera as their equipment partner. Kyocera named and awarded Carbon Copy as:

  • Authorized Copystar (a Division of Kyocera) Dealer.
  • “Elite” Dealer four times in the five years.
  • Total Solution Provider status.
  • Service Solution Provider status.

Office Equipment For the Future

Carbon Copy Inc. is a 25 year provider of commercial grade multi-function office technology devices that print, scan, fax & copy economically and we help our customers to be more efficient while lowering operating costs.

Copiers, Printers, Sales and Service

We sell and service the equipment, provide network services and support with consumables and other supplies. Printers large and small – copiers and multi-function equipment – scanners, fax machines, wide format & specialty units…whatever your need, chances are we have it or can get it for you! And, if you have old printers in mothballs you’d like repaired and returned to service, our Full Line Expert Printer Repair service is what you need. Staffed by the best printer technicians in this part of the country with a full parts warehouse to draw from, Carbon Copy Inc. will tackle your situation and earn your business until the end of time!

1-800-626-3166 – Call Mark

How To Clear A Document Feeder Paper Jam

How To Clear A Document Feeder Paper Jam?happy-printer sm

The idea of a document feeder is undeniably attractive. Slip your stack of papers in and it seamlessly feeds the individual sheets in one-by-one creating an exact copy or copies all nicely collated. Gone are the days of placing one sheet at a time on the glass.

Until your document mis-feeds. This is most likely a user error. If your printer is properly maintained it should work seamlessly.

Clearing a Document Feeder Jam:

  1. Follow the paper path
  2. Prevent the paper jam (Video to follow)

Clearing a paper jam in the automatic document feeder is relatively easy. The most important part is prevention.

Simply open the feeder cover and look for the paper that didn’t feed all the way through. Carefully remove it and reinsert. Before carefully removing it, please watch the video below Clearing Document Feeder.

If you have a large stack of paper to feed, try and insert it back into the stack to resume feeding and printing. BUT WAIT!

What caused that paper misfeed or jam in the document feeder?

What condition is your original document?

Do You Have?paper curls

  1. Staple holes?
  2. Drill holes?
  3. Curled edges?
  4. Creases?
  5. Sticky Notes?
  6. Staples?
  7. Paper Clips?
  8. Photo Paper?
  9. Wrinkled?
  10. Folded?
  11. Damaged?
  12. Overloaded Document Feeder Tray?
  13. Same Type and Size of Paper in the Document Feeder Tray?

 

A short video shows you how to clear a document feeder paper jam – Mark Scott from Carbon Copy.

 

http://bit.ly/21qH5wG   Kyocera Document Solutions – Multifunctional Digital Color Systems Troubleshooting Guide


This is why Carbon Copy has chosen Kyocera as their equipment partner. Kyocera named and awarded Carbon Copy as:

  • Authorized Copystar (a Division of Kyocera) Dealer.
  • “Elite” Dealer four times in the five years.
  • Total Solution Provider status.
  • Service Solution Provider status.

Office Equipment For the Future

Carbon Copy Inc. is a 25 year provider of commercial grade multi-function office technology devices that print, scan, fax & copy economically and we help our customers to be more efficient while lowering operating costs.

Copiers, Printers, Sales and Service

We sell and service the equipment, provide network services and support with consumables and other supplies. Printers large and small – copiers and multi-function equipment – scanners, fax machines, wide format & specialty units…whatever your need, chances are we have it or can get it for you! And, if you have old printers in mothballs you’d like repaired and returned to service, our Full Line Expert Printer Repair service is what you need. Staffed by the best printer technicians in this part of the country with a full parts warehouse to draw from, Carbon Copy Inc. will tackle your situation and earn your business until the end of time!

1-800-626-3166 – Call Mark

 

Tips for Buying Eco-Friendly and Lower Maintenance Copiers 

Carbon Copy, your copier and printer specialists

Tips for Buying Eco-Friendly and Lower Maintenance Copiers

 

What is Your Copier’s Cost Per Page and it’s Evironmental Footprint ?

It’s not a coincidence that printers with the highest printing costs per page are also the ones that produce the most waste. The model of selling the printer cheaply and make money on the consumables which is used by many printer manufacturers actually encourages high-waste and high-cost consumable usage. It’s time for you to get off that treadmill.

Is being eco-friendly important to you?

An environmentally friendly printing system and service framework is the product of a number of components, not just in manufacturing but in aftermarket support services. These elements can work together to ensure that a printing system has both low running costs and minimal environmental impact.

1. Long life and reusable components

One of the major flaws in many printer designs is the tendency to throw out components that have yet to reach the end of their useful life. An example of this is the integration of the imaging drum into cartridges, or the use of single cartridges for multiple colors.

Ask your manufacturer about consumables – how many are there, and how often do they need to be replaced?

2. Economic printing

Image result for eco modeNot everything a printer outputs needs to be “presentation-ready.” In most offices, for example, a high proportion of the printer and copier output is for the personal reference of staff. For this reason, a printer should support a range of paper and toner-saving modes, most notably eco-mode or “draft” printing to reduce toner usage and automated duplex printing to save paper.Image result for printing in draft mode

3. Use of environmentally friendly and non-polluting materials

There has been an important trend towards the use of non-toxic and recyclable materials in electronics, and a little digging can uncover the kind of materials a manufacturer uses in the construction of their printers.

If you’d like to improve the sustainability of your own business, you can find plenty of food for thought – plus essential guidance on environmental legislation and useful links to authoritative sources of information and guidance – on Kyocera’s Greenlight microsite

ECOSYS, since 1992, has evolved into a R&D philosophy that underpins every new product. The use of durable materials to make long-life components increases maintenance intervals and reduces both embodied energy and waste.

To help save the environment, look for a vendor that uses non-toxic and recyclable materials wherever possible.

4. Use Less Toner

It has been said that Century Gothic, with a thinner print line could use ~30% less toner than Arial.

If you want to know how to save toner, check out our previous post  – How to Save Toner Tips For Saving Toner

Carbon Copy and Kyocera Can Help You Reduce the Cost Per Page

One of the keys to reducing cost per page is to find a vendor that isn’t trying to trick you into buying a cheaper printer unit with higher consumable costs.

Kyocera is one company that realized very early on that consumables comprised the lion’s share of a printer’s total cost of ownership and set about developing a printing system that used fewer consumables. They developed reliable and durable components with less e-waste.

The imaging drum in a Kyocera printer will likely last the life of the printer (no drum replacement with toner) and uses cartridge-free technology, which means you replace the toner kit only resulting in less waste than their competitors.

While the initial cost of a printer may be less, the total cost of ownership and office printer maintenance costs, can be a lot higher.

It is so helpful to consider all of the variables including customer service when choosing your next piece of office equipment.

Understanding Your Total Cost of Ownership – Office Printer Maintenance Costs

Understanding your total cost of ownership is easier when you break it down. You will be able to understand your needs better by the end of the exercise and what costs are involved in the short term and long run.

This is a comparison of the the Ecosys FS-4200DN and the HP Laserjet Enterprise M602DN.  The HP initially costs less but has a higher total cost of ownership. In the long run owners of the Kyocera save over $3,500 in printer maintenance costs.

 

HP_M602dn Kyocera ECOSYS FS-2100DN
HP Enterprise M602DN Kyocera ECOSYS FS-4200DN
Cost to Purchase $640.00 $995.00
*Consumables $4,674 $801.00
Maintenance Kit Needed at 225,000 pages Needed at 500,000 pages
Totals: $5,314.00 $1,796.00

*based on 5,000 pages per month at a 5% coverage rate (http://www.atechnj.com)

This is why Carbon Copy has chosen Kyocera as their equipment partner. Kyocera named and awarded Carbon Copy as:

  • Authorized Copystar (a Division of Kyocera) Dealer.
  • “Elite” Dealer four times in the five years.
  • Total Solution Provider status.
  • Service Solution Provider status.

Office Equipment For the Future

Carbon Copy Inc. is a 25 year provider of commercial grade multi-function office technology devices that print, scan, fax & copy economically and we help our customers to be more efficient while lowering operating costs.

Copiers, Printers, Sales and Service

We sell and service the equipment, provide network services and support with consumables and other supplies. Printers large and small – copiers and multi-function equipment – scanners, fax machines, wide format & specialty units…whatever your need, chances are we have it or can get it for you! And, if you have old printers in mothballs you’d like repaired and returned to service, our Full Line Expert Printer Repair service is what you need. Staffed by the best printer technicians in this part of the country with a full parts warehouse to draw from, Carbon Copy Inc. will tackle your situation and earn your business until the end of time!

1-800-626-3166 – Call Mark

http://www.officeproductnews.net/sites/default/files/KyoceraCuttingPrinterCosts.pdf

 

Saving on Toner with Carbon Copy and Kyocera

The Care and Feeding of Your Copier or Printer

How do we minimize the cost of the care and feeding of our copiers and printers?

Minimize maintenance, power, toner and management – the ongoing costs of running a printer with an eco-friendly design. The principal is simple: the fewer components you use, the lower your costs and the less you have to throw away.

Shake Your CartridgeImage result for shake your toner cartridge

There are some handy tips on HOW TO SHAKE IT to find more toner in your cartridge.

How to Shake Your Toner to Save Toner

Mark Scott from Carbon Copy

When running out of toner, pull it out shake and put it back, right? Well, there is more.

Image result for gas tank on a hillLook on the bottom side, front, middle, or back. There is a little orifice where the toner comes out. If the last shake is away from that orifice, you are definitely out of toner, just like your gas tank on a hill.

It is not so much the shaking, but the last shake should leave the toner over that orifice.

The same with your colors – look at your supply levels. Let’s say the yellow indicator is showing empty on the front of the machine – shake to the center, put it back in and it will show 10-15% left!

Carbon Copy’s toner is more economical that anywhere, but there is a way to make it go longer, by maybe even a week!


Carbon Copy, your copier and printer specialistsThis is why Carbon Copy has chosen Kyocera as their equipment partner. Kyocera named and awarded Carbon Copy as:

  • Authorized Copystar (a Division of Kyocera) Dealer.
  • “Elite” Dealer four times in the five years.
  • Total Solution Provider status.
  • Service Solution Provider status.

Office Equipment For the Future

Carbon Copy Inc. is a 25 year provider of commercial grade multi-function office technology devices that print, scan, fax & copy economically and we help our customers to be more efficient while lowering operating costs.

Copiers, Printers, Sales and Service

We sell and service the equipment, provide network services and support with consumables and other supplies. Printers large and small – copiers and multi-function equipment – scanners, fax machines, wide format & specialty units…whatever your need, chances are we have it or can get it for you! And, if you have old printers in mothballs you’d like repaired and returned to service, our Full Line Expert Printer Repair service is what you need. Staffed by the best printer technicians in this part of the country with a full parts warehouse to draw from, Carbon Copy Inc. will tackle your situation and earn your business until the end of time!

 

1-800-626-3166 – Call Mark

 

My Printer is Broken

moral 2 800x593

The Moral of the Story:

“Only buy your printers or copiers from someone who is going to service it themselves.”

 

What do you do if your Printer is Broken?

Who do you call? Well, you might take your printer to the location where you bought it, where they probably instruct you to mail it back to the manufacturer. How many days does this take? Probably about nine days.

broken printer

Hindsight is 20/20 – Buy your printer from someone who has a service department and doesn’t rely on selling you supplies to stay alive as in the Staples business model.

Printers and Copiers

Look around your office – you probably have a copier, a few printers; some shared and some not shared. One breaks and who do you call? Depends on the brand or where you bought it. Oh, let’s just go buy another one. Wait, is it the same as the others? If not, there’s another learning curve and compatibility issues, not to mention service issues.

Such is the case of a company in Placerville that was spending about $400 – $500 a month is toner drum fuser units and labor and cartridge replacements for their printers. They were using over 1/2 case of paper a month and replacing cartridges once a month. Mark was able to save them $250 a month and now they have a service department to call.

savee money

Another business in Placerville was using over 1/2 case of paper a month just trying to stay up with classes, fliers, and invoices and was able to save $200 a month in cartridges alone!

Call One Person at Your Service Department

Wouldn’t it be nice to have one person – yes, that is a real live human being – on the other line that knows what equipment you have and shows up and takes care of all of it all while saving you money?

Get the Most Out of What You Have – Don’t Stockpile your Ink Cartridges

If you still are using ink cartridges, how you buy your cartridges is important. Those high-yield ink jets are designed to dry out. They don’t last longer than a year. If they aren’t getting used enough, they will literally have a stroke and clog up. By the way, if you think you are being smart and found a great sale and stockpiled your favorite ink cartridges (if there is such a thing). They already started drying out when they were put on the office supply shelf.

Should I Buy ReCharged Cartridges?

Recharged Cartridges are only designed for one use and they get worn. This is a whole industry in itself. 39% of all recharged cartridges will go bad. Did it get recharged to 100% or 75%.

inkcart

Buy the freshest cartridges you can and when you have a problem, your first line of defense is to replace the cartridge with a new OEM name brand cartridge.


 

Your Service Department – Carbon Copy, Inc.

We work at being the best that we can every time! Every technician doesn’t have all the answers but ours have at least 20 years experience and they talk to each other – so you have a well qualified Team.

Better than calling the manufacturer because they usually throw parts at it and their employee on the phone has only been in the business for a few months.

Call Carbon Copy 1-800-626-3166google picture 2048 x 1152

We don’t replace things that don’t need to be replaced and we try to set it up so that the same installing technician comes back.

Your printer manufacturer subs out their service but we don’t.

The Moral of the Story:

“Only buy your printers or copiers from someone who is going to service it themselves.”

Mscott new head shot w cc

Mark Scott 1-800-626-3166

I Can’t Scan Anymore

Carbon Copy, your copier and printer specialists

I Can’t Scan Anymore!

If you have a full-service provider like Carbon Copy for your printers and copiers – no worries. Just call 1-800-626-3166! If this is not the case, before panic sets in because you are probably under a deadline, reboot your computer and copier or printer. Then call Mark. 🙂

Image result for can't scan frustrated pictureWhat Has Changed?

Stay Calm. It is possible that there has been an update, so checking with your IT department is always a good place to start. Always try to determine what has changed. Did you change Internet Providers, or the Hosting of your Email or any passwords?

Check Your Drivers

Make sure your computer has the latest drivers for the printer or copier, and if not, update them. If they are current, consider replacing the driver. Files can get corrupted or may not be compatible with other changes that have been made.

Still Can’t Scan or Are You Scanning to a Folder?

Make sure that the folders has the proper permissions and the network connection type is correct i.e., Work or Public. If you have an Internet Security Program make sure that it trusts the local traffic from the printer or copier.


happy-printer sm

Mark Scott from Carbon Copy, has got you covered in the field or on the phone. No worries about missing your next deadline with his friendly and talented staff.  No less than 25 years of experience with any of the technicians – so your problems are a thing of the past.

 

If you use over 1/2 case of paper a month, let Mark show you how to save time and money – with a smile – always.

 

I Can’t Find My Print Job!

Carbon Copy, your copier and printer specialists

I Can’t Find My Print Job In Between All the Other Print Jobs

Carbon Copy Inc. - Kyocera Document Solutions

Carbon Copy Inc. – Kyocera Document Solutions

How many hours a week do you spend walking from desk to desk to see if your print job is on someone else’s desk in their stack of paper they picked up from the printer hours ago?

Here is one solution:

Inserting different types of paper

You can insert a different type of sheet into a specified location in the printed documents. This is useful when you want to add front and back covers, or sheets between chapters, or a colored sheet at the end of your print job. Both printed and blank sheets can be inserted. Printing or inserting a front cover and back cover

1 Display the [Paper Handling] tab menu.

2 To print or insert a front cover, select the [Use Front Cover] check box and select the drawer where the cover paper is loaded at the [Source] box.

Then select whether inserting a blank cover or printed front cover at the [Print Style] box.

Do not print on page — Select this to insert a blank front cover.

Print one side of the page — Select this to print the first page of the document on a front side of a cover.

Print both sides of page — Select this to print the first two pages of the document on both sides of a cover. – When [Auto] is selected in the [Source] box, the paper is automatically selected according to the printed document size. – [Print both sides of page] is available only when 2-Sided printing is enabled at the [Finishing] tab.

3 To print or insert a back cover, select the [Use Back Cover] check box and set the [Source] and [Print Style] options that you require.

How to set the Source and Print Style options is the same as for the [Use Front Cover] option.

4 To print or insert sheets between the pages, select the [Insert Pages] check box and click [Edit…]. The [Insert Pages] dialog box appears. – Up to 50 pages can be inserted. – Insert Pages printing is performed using the PSL3 printer driver from application that can create the PS command directly, the interleaving sheets may not be inserted between the designated pages. In that case, disable the [Use PostScript Passthrough] option in the [PostScript Settings] dialog box. & P.53 “PostScript Settings”

5 Enter the page numbers to which you want to insert the sheet in each [Page] box and select the [Print Style], [Paper Source], and [Paper Type] options as you require. – This is where you would select the LAST PAGE, the PRINTER STYLE, PAPER SOURCE, AND PAPER TYPE. Pick a Color!

kyocera enter page number

 

6 Set any other print options you require and click [OK].

7 Click [OK] or [Print] to send the print job. A front cover and back cover are inserted into the printed document.

 

Kyocera Documet Solutions Manual

More Solutions Coming!


This is why Carbon Copy has chosen Kyocera as their equipment partner. Kyocera named and awarded Carbon Copy as:

  • Authorized Copystar (a Division of Kyocera) Dealer.
  • “Elite” Dealer four times in the five years.
  • Total Solution Provider status.
  • Service Solution Provider status.

Office Equipment For the Future

Carbon Copy Inc. is a 25 year provider of commercial grade multi-function office technology devices that print, scan, fax & copy economically and we help our customers to be more efficient while lowering operating costs.

Copiers, Printers, Sales and Service

We sell and service the equipment, provide network services and support with consumables and other supplies. Printers large and small – copiers and multi-function equipment – scanners, fax machines, wide format & specialty units…whatever your need, chances are we have it or can get it for you! And, if you have old printers in mothballs you’d like repaired and returned to service, our Full Line Expert Printer Repair service is what you need. Staffed by the best printer technicians in this part of the country with a full parts warehouse to draw from, Carbon Copy Inc. will tackle your situation and earn your business until the end of time!


If you need other office supplies – try Walker’s Office Supply.

 

Copier Special – Deferred Pricing – Start Tax Season with Efficiency



happy-printer smStart Tax Season with Efficiency

We know that your time is important and so are your resources. You can be more efficient and save money regardless of your current equipment lease.

 

Our 25 Years in Business is Your Asset.

Call 1-800-626-3166

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Call us or Fill in the handy form and we will answer your questions with great respect for your time. Thank you.

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Cutting Down On Printing Costs

How Are You Cutting Down on Printing Costs?

We Can Help You Cut Costs and Boost Operational Efficiency

Are you cutting down on printing costs? This is our contribution to your operating margin. You may assign only black and white to the black and white printer and color to the color printer. Preset rules can save you time and money. Eliminate printing formatting errors and bottlenecks. Call your copier and printer specialists at Carbon Copy, Inc., 1-800-626-3166

Please watch this 2 minute video. Thank you.