How To Clear A Document Feeder Paper Jam?happy-printer sm

The idea of a document feeder is undeniably attractive. Slip your stack of papers in and it seamlessly feeds the individual sheets in one-by-one creating an exact copy or copies all nicely collated. Gone are the days of placing one sheet at a time on the glass.

Until your document mis-feeds. This is most likely a user error. If your printer is properly maintained it should work seamlessly.

Clearing a Document Feeder Jam:

  1. Follow the paper path
  2. Prevent the paper jam (Video to follow)

Clearing a paper jam in the automatic document feeder is relatively easy. The most important part is prevention.

Simply open the feeder cover and look for the paper that didn’t feed all the way through. Carefully remove it and reinsert. Before carefully removing it, please watch the video below Clearing Document Feeder.

If you have a large stack of paper to feed, try and insert it back into the stack to resume feeding and printing. BUT WAIT!

What caused that paper misfeed or jam in the document feeder?

What condition is your original document?

Do You Have?paper curls

  1. Staple holes?
  2. Drill holes?
  3. Curled edges?
  4. Creases?
  5. Sticky Notes?
  6. Staples?
  7. Paper Clips?
  8. Photo Paper?
  9. Wrinkled?
  10. Folded?
  11. Damaged?
  12. Overloaded Document Feeder Tray?
  13. Same Type and Size of Paper in the Document Feeder Tray?


A short video shows you how to clear a document feeder paper jam – Mark Scott from Carbon Copy.   Kyocera Document Solutions – Multifunctional Digital Color Systems Troubleshooting Guide

This is why Carbon Copy has chosen Kyocera as their equipment partner. Kyocera named and awarded Carbon Copy as:

  • Authorized Copystar (a Division of Kyocera) Dealer.
  • “Elite” Dealer four times in the five years.
  • Total Solution Provider status.
  • Service Solution Provider status.

Office Equipment For the Future

Carbon Copy Inc. is a 25 year provider of commercial grade multi-function office technology devices that print, scan, fax & copy economically and we help our customers to be more efficient while lowering operating costs.

Copiers, Printers, Sales and Service

We sell and service the equipment, provide network services and support with consumables and other supplies. Printers large and small – copiers and multi-function equipment – scanners, fax machines, wide format & specialty units…whatever your need, chances are we have it or can get it for you! And, if you have old printers in mothballs you’d like repaired and returned to service, our Full Line Expert Printer Repair service is what you need. Staffed by the best printer technicians in this part of the country with a full parts warehouse to draw from, Carbon Copy Inc. will tackle your situation and earn your business until the end of time!

1-800-626-3166 – Call Mark